Travel alerts

COVID-19 Updates

We are proud to inform you that our cleaning and disinfection protocols are aligned with those published by the World Travel & Tourism Council. These guidelines will be updated as new information becomes available about COVID-19 and we will readapt our protocols as needed.

Dear RedCoach Customers,

SAFETY IS OUR PRIORITY

How are we handling safety? 

Nothing is more important than health and safety of our employees and passengers. We are committed to maintain the highest standards when it comes to cleaning and sanitizing all buses daily, as well as taking measures regarding staff and customers. For this reason, we are taking the following measures:

TSA requires proper wearing of face masks, per federal law. Failure to comply will result in denial of boarding or removal.

Sanitize hands frequently. We provide hand sanitizer to all customers and employees on board of all our buses.

At the Orlando terminal, you will find indicators to know where and how to form to help maintain social distance.

We are continuing to follow the guidelines set forth by the World Health Organization and are in regular contact with local health officials.  We will continue to keep our employees educated on best practices and give them the support they need to keep everyone safe.

ROUTE UPDATES

At the moment we are still running with our services as usual, however some routes may be experiencing changes in the schedule. All changes will be informed vía email at the address used at the moment of the purchase, stay alert to your inbox.

Book your ticket worry-free

Also, to help during these difficult times, we have decided that all passengers purchasing their tickets on or before May 31st, 2021, to travel anytime up until July 31st, 2021, can have one schedule change with no penalty fee, if for some reason their travel plans change.

_{Terms and Conditions: This change must be requested 24 hours prior to the departure time; within the 24hs, normal conditions apply. Only one penalty-free change per person is allowed. Price difference (date, time or category) may apply.} 

For recommendations on how to minimize your risk and the spread of the disease, it’s best to consult the resources of the World Health Organization, CDC and your local medical advisory organization.

If you have any questions, you can get in touch. We’re here for you. Give us a call at 877-733-0724, or e-mail us at wecanhelp@redcoachusa.com

To be updated, follow us on social media through Facebook and Instagram, and regularly check our website for news. Stay safe.

RedCoach Team