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Customer service FAQs Changes and cancellations

How can I change and/or cancel my ticket?

Changes and cancellations

How can I change and/or cancel my ticket?

How can I change and/or cancel my ticket?

Changing or canceling your ticket is very easy! You can do it up to 3 hours before your departure from our Manage Booking page.

The steps are simple:

  • Enter your booking number and email to find your trip.
  • Select the action you wish to apply to your booking (such as change, cancellation, or other options).
  • If you’re changing your ticket, choose the new ticket and, if necessary, pay the additional amount. If you’re canceling, you will receive a voucher that can be used for future bookings.



You can also make changes or cancellations by contacting our Call Center at +1 (877) 733-0724.

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