Making Bus Travel Safe in the Time of COVID

On March 18, 2021

At RedCoach, we follow the highest standards of cleanliness and safety in all of our motor coaches and on every route. We are committed to protecting our passengers and our staff because we want everyone to reach their destinations and make it back home safely.

The guidelines regarding cleaning and disinfecting protocols can change, based on new findings that are coming out all the time. Our staff works to keep up with all the latest regulations and readapt our processes as necessary so you can confidently travel through Florida and know that we have taken steps to make bus travel a safe choice even in these difficult times.

We are regularly updating our COVID protocols, and currently, we have implemented the following measures:

  • Riders will be required to wear face coverings at all times while on the bus and at the Orlando terminal. No one is allowed to board without a face cover, and we will be happy to provide a disposable mask if necessary.
  • Hand sanitizer is available for all riders and staff to use on board the buses and at the Orlando terminal.
  • Since our seating arrangement already provides more space than in most buses, it is easy for us to put more room between riders.
  • Travelers are requested to load their own luggage, but the driver can provide help if it is necessary.
  • While waiting in line, travelers are encouraged to practice social distancing. We’ve added floor indicators at the Orlando terminal to help maintain a safe distance.
  • Our buses are cleaned and disinfected regularly during the day, every day.
  • The terminal is also regularly disinfected, with particular attention to surfaces that are regularly touched.
  • Our employees are educated on the best practices as established by the World Health Organization.

Business as Usual as Possible

We want everyone to feel like traveling in Florida on a bus can still be as safe and comfortable as it always has been.

However, while we are mostly running business as usual, due to some of these changes, you may see it impact our services in one way or another.

To be clear: at this moment all available RedCoach routes are continuing to run on schedule.

However, due to the increased frequency of cleaning and potential changes in the overall situation, some travelers may experience some slight delays and some routes may have the occasional schedule change.

If anything like this comes up, travelers will receive an email alert so they can update their own plans.

CDC Recommendations for Safe Public Transportation

We are committed to doing everything we can to keep you safe on your trip. However, the CDC has a number of guidelines for people using public transportation that can contribute to their overall safety. This includes:

  • Staying up-to-date with the current requirement on public transit.
  • Practicing physical distancing when possible. This could mean travelling during non-peak hours and avoiding groups and crowded spaces when you can.
  • Practicing hand hygiene by using hand sanitizer whenever possible and washing your hands with soap and water for at least 20 seconds when you arrive at your destination.
  • Limiting the number of times that you touch surfaces that see a lot of hand traffic. This could be everything from touchscreens and fingerprint scanners to ticket machines and handrails.
  • Avoiding food and drink while on public transit. This way, you can keep your mask on throughout the entire journey.

About Those Masks

We understand that wearing a mask for an extended period while you travel from Miami to Tallahassee (or anywhere in between) may not be your idea of the most comfortable ride.

At this time, we are asking our customers to understand that this requirement is an order from the CDC, and it is very specific in its scope. Wearing that mask is officially a requirement of federal law, and we need to comply with it in order to keep our business running and your transit options open.

While there are, of course, some exemption (check out the CDC website link above to see what they are), in general, this is simply a part of the modern public transportation landscape.

Just keep in mind, we’re seeing a light at the end of the tunnel, and soon we hope to be back to something that resembles a little more normalcy.

This applies to both our Florida routes and new bus routes in Texas too.


If you are a travel agency and you are interested in doing business with us, please send us an email to [email protected].