Luggage

Because we have less seats, you get to check 2 pieces of  luggage and 1 standard size carry on free of charge.

 

Carry On $0
1st & 2nd Checked Bag $0
3rd – 10th Checked Bag $25 each
Strollers/Car Seats $0
Extra Weight (over 50 lbs) $1 per pound

 

The carry-on must be small enough to fit in the overhead compartment* or under the seat. The two pieces of check-in luggage must each weigh no more than 50 pounds, with $1 assessed for each additional pound. A $25 fee will be charged for the 3rd piece of checked-in luggage and any additional ones.

We don’t charge for bringing a stroller or car seat on board. You can bring a stroller in addition to your maximum checked baggage allowance, and a car seat in addition to your carry-on baggage.

Please note that bicycles, and skis and ski poles must be packed inside a canvas bag or another means of compact storage.

Towing equipment, which is limited to 100 pounds, must be enclosed in a rigid container or wrapped in a strong material such as canvas that is strapped or tied to make it compact. Additional charges will be assessed if the weight exceeds 100 pounds.

Please remember to clearly identify each piece of luggage with your name, email and phone number. Add your name inside your bag just in case the tag breaks off. If you have a connecting trip, please note that you are responsible for retrieving your luggage from one motorcoach and placing it in the connecting vehicle.

 

Overhead Compartment Dimensions for Carry-on Luggage

 

  • First Class: Due to overhead compartment dimensions, carry-on cannot exceed 9 inches in height and 17 inches in length to completely fit in the overhead compartment (22cm x 43cm).
  • Business Class: Due to overhead compartment dimensions, carryon cannot exceed 9 inches in height and 15 inches in length to completely fit in overhead compartment (22cm x 38cm).

 

 

 

 


What type of luggage is allowed?

Loose items, such as grocery bags, do not qualify as check-in baggage. Personal items, such as medication or money, may not be checked in with your bags and must be carried with the passenger at all times. Electronic items such as audio players, mobile phones and laptops  should not be checked in.

Yes

No

Suitcases Acids, ammunition, animals, combustible liquids or compressed gases
Duffle bags Corpses or cremated remains
Strollers & car seats Explosives, firearms, fireworks or flammable liquids
Toolboxes Furniture, merchandise for sale
Trunks Hazardous materials, material with a disagreeable odor or matches
Securely wrapped card boxes Illicit drugs

 


Lost or Damaged Luggage

If RedCoach is responsible (or liable) for your baggage getting lost or damaged, you should be able to claim compensation. To process the claim you’ll need to contact us within 72 working hours after the conclusion of your trip and have at hand the baggage tag that was given to you when you checked your bag. RedCoach may acknowledge a total baggage liability of up to $250.00 per adult ticket and $125.00 per child ticket. If your checked baggage is worth more than said amount, RedCoach can’t pay any more than mentioned amount. This applies to those bags that fit within our weight and size regulations. Liability applies only to those bags lost or damaged that were checked in. RedCoach is not liable for bags that were not checked in. See our Terms and Conditions to find out more.

Personal belongings inside the cabin are exclusive passenger’s responsibility; Red Coach is not liable for its loss. If you lose a personal item in your seat, please report this as soon as possible. Once you provide a description, we will make the best effort to locate the item in the unit. If the search is successful, we will contact you to arrange the return of your property. Lost or delayed baggage will not be delivered outside of the United States. We will gladly assist you in arranging for delivery outside of the United States for an extra charge. If you have any questions, please don’t hesitate to contact us at wecanhelp@redcoachusa.com

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If you are a travel agency and you are interested in doing business with us, please send us an email to agencies@redcoachusa.com.