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FAQs

When travelers buy tickets, is their seat on RedCoach guaranteed?

When travelers buy tickets, is their seat on RedCoach guaranteed?

Your seat is guaranteed with the purchase of a ticket, and you can select the location of your seat online and by phone.

Where can I buy RedCoach tickets?

Where can I buy RedCoach tickets?

Tickets are available at the Terminal in Orlando, online at www.redcoachusa.com, and by calling 1-877-733-0724.

How do I get a student discount and how long does it take to register?

How do I get a student discount and how long does it take to register?

In order to apply for the student discount, you need to get registered. For this, you need to send a copy of your student ID (you can scan it or take a picture), and send it to students@redcoachusa.com, adding a phone number and a valid e-mail address. You will receive a confirmation with your code within the next 48hs, which is when the discount can be applied.

Once a passenger arrives at the terminal, how does RedCoach get them to their final destination?

Once a passenger arrives at the terminal, how does RedCoach get them to their final destination?

RedCoach offers a shuttle service for an additional fee to hotels in the following locations:

  • Orlando: Walt Disney, Kissimmee, Universal, International Drive, Lake Buena Vista, Orlando Airport, Sea World
  • Miami: Coconut Grove, Miami Beach, South Beach, Downtown Miami, and Miami cruise terminals

How soon after buying a ticket can someone ride RedCoach?

How soon after buying a ticket can someone ride RedCoach?

Same-day tickets are available until 35 minutes before the departure of the bus, as long as routes are not sold out.

How early should passengers arrive before boarding the motorcoaches?

How early should passengers arrive before boarding the motorcoaches?

At least 20 minutes prior to the ticketed departure time.

How many pieces of luggage are included in the ticket price?

How many pieces of luggage are included in the ticket price?

Passengers can check two pieces of luggage at no more than 50 pounds each for no additional cost, and can take one small carry-on.

How are RedCoach luxury motorcoaches different from buses?

How are RedCoach luxury motorcoaches different from buses?

While many other coaches are equipped with 56 seats, most RedCoachmotorcoaches have only 27 first-class leather seats, which provide double the amount of personal space. Each seat reclines 140 degrees and complimentary Wi-Fi is offered throughout. Other amenities available to travelers include footrests, clean lavatories, GPS Satellite Monitoring Systems for safety and security.

Are RedCoach Tickets transferable to another traveler?

Are RedCoach Tickets transferable to another traveler?

No.

Can I bring my pet on the service?

Can I bring my pet on the service?

The only pet that is allowed is a service animal, which must be declared at the time the ticket is purchased. To be allowed on the bus, the animal must meet the ADA requirements (http://www.ada.gov/service_animals_2010.htm). *The company has the right to remove the Service Animal from the bus, if the animal is aggressive for the safety of the other passengers.

What is the difference between first class, business class?

What is the difference between first class, business class?

First class has 27 seats that are each 21 inches wide, while business class has 38 seats that are each 18 inches wide.
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